Case Study
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Scale confidently, backed by our infrastructure.
Scale confidently, backed by our infrastructure.
Scale confidently, backed by our infrastructure.
For students using the Shuttle Bus Service, the Passenger App provides mobile ticket travel pass, service updates, real-time information and connections from local rail stations.
The Driver App provides a complete trip management and reporting interface to enable vehicle tracking, passenger counting, ticket validation and driver messaging system.
Custom reports and KPI’s are easily tracked and monitored from a dedicated client dashboard.
An integrated QR code and MiFare card scanner is available to enable Drivers to scan each travellers Student ID Card or Mobile Ticket (fallback option). Valid Student ID codes are checked against whitelisting & hotlisting data sets to ensure revenue prevention requirements are met.
"They deliver the balance between personal customer service and excellent product delivery. Their platform is key for some of our clients and continues to be our choice in passenger interface and service delivery for new contracts."
Go-Ahead London
“Mayne Coaches adopted NextStop for its school services so parents can track buses and receive notifications when their children are on the bus. We also use NextStop for all Manchester United supporters’ club travel and have found the supporting passenger app is great for customers as it allows them to view service information and purchase and download travel tickets in an instant."
Go Goodwins
"They are quick to respond to the rapidly changing requirements of our business while producing high quality content which has greatly increased our passengers’ experience."
Passenger Plus
The team have been highly engaged from day one in implementing a bespoke service for our client University of Brighton. They have been helpful through each stage of the process in delivering to the universities specific requirements.
Worthing Coaches
"The drivers and passengers have explained how much of an improvement your system is compared to the previous setup, so thank you for making this issue free."
Mortons coaches
"Working with Rise DM on the implementation of their NextStop App for a number of Universities and staff shuttles over the years has been hugely successful. The support provided by the team has been second to none and they always work tirelessly to explore every solution to our unique requirements."
National Express Transport Solutions
“The service from Rise DM and the personal touches from the team have been fantastic. They keep things nice and simple and their platform is extremely user-friendly.”
Go Goodwins
“Working with NextStop has been very straightforward. The systems have been easy to use and if I have had any issues the team are always on hand to offer assistance. They have given us the perfect, bespoke solution for tracking vehicles for one of our major clients who requires a more unique service.”
Tyrers Coaches
“I am extremely happy with the user experience I am currently receiving from BusHub and NextStop. I have had two instances recently where some of the system’s newer functionalities have been especially useful, allowing me to pull together, at very short notice, a set of statistics for management relating to a particular group of drivers and their route punctuality. This was super simple to achieve and the reports provided all the data required."
Masons Minibus & Coach Hire
"The driver and rider versions of the App are easy to use while always being beautifully branded for each client and the additional Travel Screens implemented at each site have received great feedback."
National Express Transport Solutions
